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A boil water notice is in place until further notice for properties serviced by a Council water supply in the following areas:

  • Queenstown Town Centre (out to Industrial Place)
  • Queenstown Hill
  • Frankton Road and suburbs on the hill above Frankton Road
  • Fernhill and Sunshine Bay
  • Frankton, including Five Mile, Remarkables Park and Glenda Drive
  • Quail Rise
  • Kelvin Heights
  • Hanleys Farm.

The notice has been issued following confirmation of a number of local cases of illness caused by the protozoa, cryptosporidium.

The source of these cases is not yet known and there is no confirmed link to the local water supply.

QLDC is working alongside NPHS Southern to establish the source of infection. In the meantime, a boil water notice is the most appropriate action to protect public health.

What to do during a boil water notice?

Boil water for one minute then let it cool for any of the following uses:

  • Drinking and preparing food
  • making baby formula and juices
  • cooking
  • making ice
  • washing fruits and vegetables
  • brushing teeth
  • drinking water for pets

Hot water from a ‘ZIP’ boiling water unit is not hot enough to kill germs as it doesn’t have a continuous boil.  We recommend using a traditional kettle or boiling water on your cooktop.

Filtered water needs to be boiled.

For more information, please visit – – Queenstown Lakes District Council.