Gallagher Bassett

Phone: 0800 65 34 73 EXTN 2

Christine Madden
Gallagher Bassett
​Healthcare 99
PO Box 74301
Green Lane
Auckland 1546

Gallagher Bassett, Healthcare99 Administrator

Gallagher Bassett has been managing our claims since 28 October 2019.

​Gallagher Bassett is the largest multi-disciplinary Third Party Claims Administrator in New Zealand, managing claims on behalf of insurers, brokers, government bodies and self- insured organisations.

​We are also pleased to let you know that we will have a dedicated Claims Manager, Christine Madden. Christine is the best person to answer your everyday questions and settle any claims for Healthcare99.

If you have any queries, concerns or complaints, your first point of call is to Gallagher Bassett

​If you would like anything to be reviewed by the Committee, this must be done in writing addressed to The Secretary. This can be emailed to or posted to NZFFWS, PO Box 30777, Lower Hutt 5040.

Do you have feedback for us?

    We appreciate your feedback on your Healthcare99 claim experience.

    Was your claim received in full?

    Was your claim processed in a timely manner?

    Has your claim been handled to your satisfaction?


    Trustees of Healthcare99

    The NZFFWS Board are the legal trustees of Healthcare99 who are responsible for the fund. The Board have the mandate to support members within the rules of Healthcare99 who are all members of NZFFWS.

    This means we are more invested in the health and wellbeing of our members and providing the best possible outcome for their claims. We provide a supportive and caring approach when you need it most, at time of claim.

    Healthcare99 Committee

    Chair Noel Brock, Region 3
    Firefighter – Black Watch
    027 449 8180
    06 834 4245 (work)
    Treasurer Bruce Jensen 027 777 9461
    Secretary Erroll Tapiki 027 286 6194
    Committee Member Erroll Tapiki, Independent
    Firefighter – Green Watch
    027 286 6194
    04 577 8380 (work)
    Committee Member Amanda Smith
    NZFFWS Office Manager
    021 246 4939