NZFFWS
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External Support Agencies

For all emergencies, call 111

It is important to take care of our own wellbeing. Please reach out for support if you or any of your family members requires assistance.

The New Zealand Firefighters Welfare Society is here to support you and your family through your life journey. Please never hesitate to get in contact with us for assistance. Below are some other agencies that may be able to offer help in times of need.
NZ Firefighters Welfare Society office@firefighters.org.nz 0800 653 473
Fire and Emergency New Zealand has multiple avenues of support, this support is available to all personnel and immediate family. For more information and a full list of contact details;
Personnel can refer to the Fire and Emergency Portal.
Non personnel/family can visit Fire and Emergency New Zealand
Vitae is available to all personnel and immediate family. You can call them directly
( 0508 664 981) or visit them online www.vitae.co.nz
Mental Health Support 1737.org.nz Text 1737
UFBA support@ufba.org.nz 04 237 0265
NZ Firefighters Credit Union nzfc@firefighters.co.nz 0508 613 328
NZPFU wellington@nzpfu.org.nz 04 568 4583
Healthline 0800 611 116
Financial wellbeing www.sorted.org.nz
Citizens Advice 0800 367 222
Legal Aid Justice.govt.nz 0800 253 425
Ministry of Health info@health.govt.nz 0800 855 066
Samaritans 0800 726 666
Youthline talk@youthline.co.nz 0800 376 633
The Depression Help Line Depression.org.nz 0800 111 757
Alcohol and Drug Helpline 0800 787 797
Victim Support 0800 842 846