Queenstown
Everything you need to know to enjoy your stay.
Welcome to your Queenstown Convalescent/Holiday Home A – House
Nau mai haere mai
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For all serious emergencies please dial 111.
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For urgent faults, notify the Society Office, the Caretaker, or the National Property Advisor. These numbers can be found on the hallway whiteboard.
General Rules. Please Read.
- All our homes are pet free and no smoking or vaping is permitted.
- Tents and campervans are not permitted.
- Check in is no earlier than 2pm. Check out is before 11am on the date of your departure.
- Homes are looked after by caretakers. Our caretakers are not cleaners. It is up to members to clean the homes to an acceptable standard upon departure. This includes cleaning showers, toilets, vacuuming, mopping of the floors and wiping clean all cooking surfaces including the fridge (inside and out). Failure to leave the home in a clean condition may result in you being billed for a cleaning charge.
- Consumables such as toilet paper, light bulbs and cleaning products are to be replaced by members as necessary.
REMEMBER: You are a shareholder in this home, so please look after it during your stay. Our homes are in residential areas, so please be respectful of our neighbours. These lovely people watch over our homes when they are not in use.
Your Location
As per your Booking Confirmation.
Wifi
Password as per your booking confirmation.
Please DO NOT turn the wifi off.
Nearest AED
Your nearest AED is located at:
Frankton Fire Station
54 Douglas Street
Frankton
There is another at
ASB Remakables Town Centre
48 Hawthorne Drive
Frankton
Queenstown
Nearest Hospital
Your nearest hospital is:
Lakes District Hospital
20 Douglas Street Frankton, Queenstown
Phone: 03 441 0015
Medical Centres
Urgent care clinics are available at:
Queenstown Medical
Level 2, 12 Hawthorne Drive, Remarkables Park, Frankton
After Hours Service Located
9 Isle Street, Queenstown
Ph: 03 441 0500
Open: 9am-8pm Mon-Fri, 10am-5pm Sat & Sun and Public Holidays
Rubbish
Please ensure that the rubbish bins and recycling bins are placed curb side every TUESDAY- Place bins out on Monday night as collection may take place around 7am.
Power
To isolate power the main switchboard is located in the hallway. Turn off the main RED switch on the left. DO NOT TURN OFF THE HOT WATER CYLINDER.
Water
The TOBY is located on the right hand side of the path leading to the house at the front boundary. Lift the lid and turn to the right. Isolating this valve shuts the water to both properties.
Fire Extinguisher
There is a Fire Extinguisher located in the HALL CUPBOARD.
Gas Bottles
The Kitchen Hobbs relies on gas bottles. This BBQ sized gas bottle is located located at the rear of the house. A spare bottle can be found in the shed. Please leave a note on the white board so the caretaker is aware that a bottle needs to be filled.
Health & Safety
Please do not hesitate to contact us if you have any concerns. See the whiteboard located in the kitchen for contact information, or leave a note on the fault there.
Faults or Repairs
Please let us know if you notice something is broken or needs repairing. Note the fault and date on the whiteboard in the pantry. If the fault can be fixed safely, i.e. replacing a light bulb, please do so. Safety in doing so is your responsibility.
Linen
The only bedding provided is blankets, pillows and duvets.
Under NO circumstances is the bedroom configuration or furniture to be moved.
Upon Departure
Upon departure, please remember to:
- Ensure all windows and doors are locked (including the garage).
- Empty the fridge.
- Empty the inside rubbish bins.
- Leave the house clean and tidy.
- Check you have removed all personal items.
- Ensure any keys are left where you found them.
- Clean the barbecue if you have used it, and turn off the gas bottles.
- DO NOT turn off the wifi.
Queenstown Holiday/Convalescent Home
Bedroom configurations for Queenstown A – House:
- Master – 1 x Queen Size Bed
- Second – 1 x King Single Bed
- Third – 1 x King Single Bed
- Fourth – (Off Dining Room)1 x Queen Size Bed
